Shipping Policy

Welcome to InfraIcon's Shipping Policy. Here we detail all the information you need to know about the shipping of our products.

1. Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed during checkout. We offer both Standard and Expedited shipping options.

• Standard Shipping: Estimated delivery within 5–7 business days.
• Expedited Shipping: Estimated delivery within 2–3 business days.

Please note that delivery times are estimates only and are not guaranteed. Actual delivery may vary depending on destination, customs processing, weather conditions, and carrier delays.

3. Shipping Destinations

We currently ship to addresses within India only.

4. Shipping Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track your shipment using the provided tracking number on our website or through the shipping carrier's website.

5. Customs, Duties & Taxes

InfraIcon is not responsible for any customs duties, taxes, or additional charges applied to your order. Any fees imposed during or after shipping are the responsibility of the customer.

6. Damages

InfraIcon is not liable for products that are damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier immediately to file a claim. Kindly retain all packaging materials and damaged products before submitting your claim.

7. Returns Policy

Please refer to our Returns & Refund Policy for detailed information regarding returns and refunds.

8. Contact Us

If you have any questions regarding our Shipping Policy, please contact us using the details below.