Privacy Policy
This Privacy Policy explains how Infra Icon Construction Company collects, uses, discloses, and protects your personal information when you use our services, website, or interact with us. Your privacy matters to us.
Important Notice
This Privacy Policy applies to Infra Icon Construction Company (hereafter referred to as "we", "us", or "our"). By using our services, website, or providing us with your information, you agree to the terms outlined in this policy.
Introduction & Scope
Understanding our commitment to your privacy
At Infra Icon Construction Company, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy applies to all personal information collected through:
- Our website: www.infraicon.com
- Our mobile applications (if applicable)
- Email communications and newsletters
- Telephone conversations with our team
- In-person interactions at our offices or sites
- Online enquiry and booking forms
- Social media interactions
Important: This policy complies with applicable Indian privacy laws and regulations including the Information Technology Act, 2000 and its rules.
Information We Collect
What personal information we collect and why
We collect various types of information to provide and improve our construction services:
| Information Category | What We Collect | Collection Purpose |
|---|---|---|
| Personal Identification | Full name, email address, phone number | Service communication, booking confirmations |
| Business Information | Company name, job title, business address | Commercial service provision, invoicing |
| Project Details | Project specifications, location, budget | Service planning, quotation preparation |
| Payment Information | Billing address, payment history | Service payments, financial records |
| Technical Data | IP address, browser type, device information | Website analytics, security monitoring |
| Communication Data | Emails, chat messages, call records | Customer support, service improvement |
We collect this information through various means including:
- Direct interactions (when you fill forms or contact us)
- Automated technologies (website analytics, cookies)
- Third parties (business partners, subcontractors)
- Publicly available sources
How We Use Your Information
Purposes for processing your personal data
We use your personal information for legitimate business purposes including:
- Service Delivery: To provide construction, equipment rental, and infrastructure services as requested
- Communication: To respond to enquiries, provide project updates, and send important notifications
- Business Operations: For service improvement, quality control, and internal record keeping
- Legal Compliance: To meet regulatory requirements and respond to legal requests
- Marketing: With your consent, to send promotional materials about our services (you can opt out anytime)
- Security: To protect our website, services, and users from fraudulent activities
Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
Data Sharing & Disclosure
When and why we share your information
We may share your personal information only in the following circumstances:
| Recipient | Purpose | Legal Basis |
|---|---|---|
| Service Providers | Subcontractors, equipment suppliers, logistics partners | Contract performance, service delivery |
| Legal Authorities | Courts, regulatory bodies, law enforcement | Legal obligation, compliance requirements |
| Professional Advisors | Lawyers, accountants, auditors | Legal compliance, business operations |
| Business Transfers | In case of merger, acquisition, or asset sale | Legitimate business interest |
| With Your Consent | For purposes you have explicitly agreed to | Your explicit consent |
We ensure that any third-party receiving your information has appropriate security measures in place and only processes your data for specified purposes.
Data Security Measures
How we protect your personal information
We implement robust technical and organizational measures to protect your personal information:
- Encryption: Data transmission using SSL/TLS encryption protocols
- Access Controls: Role-based access to personal data within our organization
- Regular Audits: Security assessments and vulnerability testing
- Employee Training: Privacy and security awareness programs for staff
- Secure Storage: Data stored on secure servers with firewalls and intrusion detection
- Incident Response: Procedures for handling data breaches or security incidents
Despite our efforts, no security measure is 100% foolproof. We encourage you to use strong passwords and protect your login credentials.
Your Privacy Rights
Your control over your personal information
You have the following rights regarding your personal information:
- Access: Request copies of your personal data we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data under certain circumstances
- Restriction: Request restriction of processing your data
- Objection: Object to processing of your data for specific purposes
- Portability: Request transfer of your data to another organization
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
How to Exercise Your Rights
To exercise any of these rights, please contact us:
We aim to respond to all legitimate requests within 30 days.
Cookies & Tracking Technologies
How we use cookies and similar technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic.
| Cookie Type | Purpose | How to Manage |
|---|---|---|
| Essential Cookies | Required for website functionality (e.g., login, security) | Cannot be disabled |
| Analytics Cookies | Track website usage and performance | Browser settings or opt-out tools |
| Marketing Cookies | Personalize advertising and content | Browser settings or opt-out |
| Preference Cookies | Remember your settings and preferences | Browser settings |
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Children's Privacy
Our services are not directed to children
Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personal information from Children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.
Changes to This Privacy Policy
How we update and notify you of changes
We may update this Privacy Policy from time to time to reflect:
- Changes in our business practices
- New legal or regulatory requirements
- Technological advancements
- Feedback from our clients
When we make material changes, we will:
- Update the "Effective Date" at the top of this policy
- Post a notice on our website
- Where appropriate, notify you via email
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
How to contact us about privacy matters
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:
For Emergencies: If you believe your personal information has been compromised or misused, please contact us immediately at the above contact details.
Last updated 05 August 2026